Shipping Policy

The Purple Fig
Last updated: 23.10.2026

Where I ship

I currently ship within India only. Orders go out through or India Post, depending on the order and your location. Your parcel is delivered to the address you enter at checkout, so please check it carefully before you pay.

Shop orders (prints, originals and other items)

Orders are dispatched within 2-3 business days of your order and payment.
Delivery usually takes 5-10 working days after dispatch, depending on your location and the courier.
Shipping is free.
You’ll receive an email with tracking details once your order ships, if tracking is available.

Original paintings are packed with extra protection, and large or framed pieces may take a little longer to prepare. I’ll let you know if that applies to your order.

Mail club

The mail club runs in monthly editions with an enrollment window.

Enrollment for each edition is open from the 1st to the 20th of a month. Orders placed within the window go into the same batch, whether you join on the first day or the last.
Mails are produced and packaged after enrollment closes, once I know how many to make. They are not pre-made or kept in stock.
Each edition ships around the 25th to the 28th of a month, and your mail could be expected to arrive within 5-10 working days after dispatch.
Packages of 1, 3, 6 or 12 months include one mail per month for the length of the package, shipped in the same monthly dispatch. Packages don’t ship immediately when you order.

Delays

Once a parcel has been handed to the courier or postal service, delivery times are in their hands. I can’t be held responsible for delays caused by couriers, postal services, weather, strikes or public holidays, but I’ll do what I can to help.
Dispatch dates are my commitment, and I’ll tell you if there’s a delay on my side.

Lost, delayed or damaged parcels

If your order hasn’t arrived within 14 days of dispatch, write to me and I’ll help track it down.
If something arrives damaged, write to me within 24 hours of delivery with a photo proofs, and I’ll make it right.

You can reach me at thepurplefig03@gmail.com. Please include your name and order details.

Wrong or incomplete addresses

Please check your address and phone number at checkout. If a parcel comes back because the address was incorrect, I may need to ask for reshipping charges to send it again.

Questions

Write to thepurplefig03@gmail.com, and I’ll get back to you.